Policies

Keep up with our policies to keep Zarubas Salon and Day Spa running smoothly, allowing us to provide the best services possible.

Cancellation and Lateness

  • In order to respect the time of our clients and team members, if you need to cancel an appointment, we request that it be done at least 24 hours prior to your scheduled appointment time.
  • Late arrivals to scheduled appointments may result in forfeit or reduction of your appointment time and may be rescheduled

Payment & Return Policy

  • Services are non-refundable, however, if you are unsatisfied, please contact us within 48 hours and we will do our best to rectify the situation.
  • Retail items may be returned within 14 days of purchase.
  • Payment is expected at time of service, we accept payment in the form of cash, check, venmo, visa card, and mastercard. Payment is made out to the team member you received the service from.
  • While our base prices are listed on our website, prices are subject to change or differ from those listed due to general price changes, or service enhancements.
  • We do not require tips, but they are greatly appreciated!

Right to Refuse Service

  • Zarubas Salon and Day Spa Services and all of the team members therein reserve the right to refuse or stop treatment at any point in time as we see necessary.

Children

  • No children under the age of 10 are to be left unattended within the salon at any point in time.
  • Children under the age of 18 will not be serviced without parent/guardian’s consent.

Gift Certificates

  • Valid only at Zarubas Salon and Day Spa.
  • Gift certificates purchased to be used with a specific team member are only valid with that team member.
  • We do not accept copies of gift certificates, the original certificate must be presented at time of service.

Privacy Policy

  • Your privacy is important to us, we will not share any of your personal information with any third party.
  • We reserve the right to use any photography or videography taken on the premises as well as any photography or videography featuring the work of any of our team members. Photos and videos may be used on our website and social media sites.
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